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Claudette Ngai

claudettengai@gmail.com

925.323.8704

Greater Los Angeles Area

Skills and Toolset

UX Design
  • User Research
  • Information Architecture
  • User Flows
  • Wireframing
  • Mockups
  • Prototyping
  • Rapid Usability Testing
  • A/B Testing

  • Figma   |   Sketch   |   Invision   |   Illustrator   |   LucidChart   |   Principle  
Development
  • HTML
  • CSS / Sass
  • Javascript
  • Swift




  • Zurb Foundation   |   Git/Github   |   Sublime Text   |   Xcode
Other
  • Product Management
  • Ad/Marketing Design
  • Email Design






  • Mixpanel   |   Google Analytics   |   Appsee   |   JIRA with Confluence  

Education

  • University of California, Berkeley

    Bachelor of Arts, Cognitive Science

Experience

  • Product Designer   |   Hulu

    Los Angeles, CA   |   October 2020 - Present

    • I am the design lead for all internal and externally facing content management tools.
  • Product Design Lead   |   Solver, Inc.

    Los Angeles, CA   |   February 2019 - Present

    • Defined the design and branding strategy for a B2B enterprise financial application.
    • Lead meetings and presented to business stakeholders. Collaborated closely with product and development teams.
    • Created a new visual and interaction design system.
    • Created design deliverables for new features and executed current feature optimizations. (Flows, IA, wireframes, mocks, prototypes etc.)
    • Conducted user interviews, held focus groups and conducted usability testing.
    • Mentored junior designers.
  • Product Designer   |   Disney Parks and Resorts

    Glendale, CA   |   October 2017 - November 2018

    • Designed cross-platform product experiences for various Disney digital products including the native apps and websites for Walt Disney World, Disneyland and Disney Cruise Line.
    • Created prototypes, navigation flows, wireframes and mockups for both executive demos and production.
    • Conducted A/B, multi-variate, and rapid user tests.
  • Product Designer and Product Manager   |   Hundy

    San Francisco Bay Area   |   May 2016 - October 2017

    • Designed the mobile application for a FinTech startup.
    • Conducted market research, competitive analysis and user interviews.
    • Defined business requirements and roadmapped deliverables and releases
    • Strategized user flow and information architecture.
    • Wireframed interactions and created final mockups for production.
    • Prototyped with Xcode and Framer.
  • UX Designer and Product Manager   |   Found Eats

    San Francisco, CA   |   January 2015 - June 2015

    • Conducted an end-to-end redesign of the current vendor-facing website.
    • Conducted user research with focus groups and individual interviews to create personas.
    • Analyzed user activity of the customer-facing site using Mixpanel to determine what features to include, remove and prioritize in the vendor-facing site.
    • Re- conceptualized and restructured the organization and aesthetic of the site.
    • Produced both low and high-fidelity wireframes detailing the behavior of each feature.
    • Created final mockups using Adobe Illustrator.
    • Built prototype using HTML, CSS and jQuery +Javascript.
  • Business Development   |   Found Eats

    San Francisco, CA   |   September 2014 - December 2014

    • Designed invitations, advertisements and emails for company events and general broadcasting.
    • Designed small features of the company website and created style guides.
    • Organized the production of a large-scale photo shoot and various company launch events.
    • Proposed and implemented marketing campaigns.
    • Researched, acquired and maintained relationships with potential vendors and investors.

Selected Coursework

Cognitive Psychology   |  Cognitive Linguistics   |  Neuroscience   |   Computer Science (Computational Models of Cognition, Computer Learning, AI)   |   Social Psychology   |   Cultural Psychology, Experimental Psychology