Claudette Ngai
claudettengai@gmail.com
925.323.8704
Greater Los Angeles Area
Skills and Toolset
UX Design
- User Research
- Information Architecture
- User Flows
- Wireframing
- Mockups
- Prototyping
- Rapid Usability Testing
- A/B Testing
- Figma | Sketch | Invision | Illustrator | LucidChart | Principle
Development
- HTML
- CSS / Sass
- Javascript
- Swift
- Zurb Foundation | Git/Github | Sublime Text | Xcode
Other
- Product Management
- Ad/Marketing Design
- Email Design
- Mixpanel | Google Analytics | Appsee | JIRA with Confluence
Education
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University of California, Berkeley
Bachelor of Arts, Cognitive Science
Experience
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Product Designer | Hulu
Los Angeles, CA | October 2020 - Present
- I am the design lead for all internal and externally facing content management tools.
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Product Design Lead | Solver, Inc.
Los Angeles, CA | February 2019 - Present
- Defined the design and branding strategy for a B2B enterprise financial application.
- Lead meetings and presented to business stakeholders. Collaborated closely with product and development teams.
- Created a new visual and interaction design system.
- Created design deliverables for new features and executed current feature optimizations. (Flows, IA, wireframes, mocks, prototypes etc.)
- Conducted user interviews, held focus groups and conducted usability testing.
- Mentored junior designers.
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Product Designer | Disney Parks and Resorts
Glendale, CA | October 2017 - November 2018
- Designed cross-platform product experiences for various Disney digital products including the native apps and websites for Walt Disney World, Disneyland and Disney Cruise Line.
- Created prototypes, navigation flows, wireframes and mockups for both executive demos and production.
- Conducted A/B, multi-variate, and rapid user tests.
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Product Designer and Product Manager | Hundy
San Francisco Bay Area | May 2016 - October 2017
- Designed the mobile application for a FinTech startup.
- Conducted market research, competitive analysis and user interviews.
- Defined business requirements and roadmapped deliverables and releases
- Strategized user flow and information architecture.
- Wireframed interactions and created final mockups for production.
- Prototyped with Xcode and Framer.
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UX Designer and Product Manager | Found Eats
San Francisco, CA | January 2015 - June 2015
- Conducted an end-to-end redesign of the current vendor-facing website.
- Conducted user research with focus groups and individual interviews to create personas.
- Analyzed user activity of the customer-facing site using Mixpanel to determine what features to include, remove and prioritize in the vendor-facing site.
- Re- conceptualized and restructured the organization and aesthetic of the site.
- Produced both low and high-fidelity wireframes detailing the behavior of each feature.
- Created final mockups using Adobe Illustrator.
- Built prototype using HTML, CSS and jQuery +Javascript.
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Business Development | Found Eats
San Francisco, CA | September 2014 - December 2014
- Designed invitations, advertisements and emails for company events and general broadcasting.
- Designed small features of the company website and created style guides.
- Organized the production of a large-scale photo shoot and various company launch events.
- Proposed and implemented marketing campaigns.
- Researched, acquired and maintained relationships with potential vendors and investors.
Selected Coursework
Cognitive Psychology | Cognitive Linguistics | Neuroscience | Computer Science (Computational Models of Cognition, Computer Learning, AI) | Social Psychology | Cultural Psychology, Experimental Psychology